Only use this document if the client you are attempting to configure is not listed within: Microsoft 365 - Setup/configure Outlook on mobile device or desktop computer.įor the best experience/support, we recommend that you connect to your Office 365 account using Outlook on the web via a browser, or Outlook client for desktop/iOS/Android. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.īecause of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. This document contains instructions on using a non-Microsoft email client, such as Apple Mail/Calendar or Thunderbird.